Real humans, real answers - usually within 2 hours. Not happy? We'll make it right, no questions asked.
We respond to every message within 2 hours during business hours, and within 4 hours on weekends.
Not satisfied for any reason within 30 days of payment? We refund the full amount. No questions, no hassle.
Struggling with setup? Book a 20-minute screen share and we'll get your AI receptionist live together.
We stand behind Voxmeet 100%. If you're not satisfied - for any reason - within 30 days of your most recent charge, we will refund the full amount. No questions asked, no hoops to jump through.
To request a refund, email support@voxmeet.io with your account email. We'll confirm and process within 24 hours.
We offer a no-questions-asked refund on any charge within 30 days. Just email us or use the form below with your account email and we'll process it within 24 hours. If you're unhappy for any reason, we'll make it right.
First, check your business profile is complete (hours, services, transfer number). Then go to AI Agent → click 'Re-provision Agent'. If it's still wrong, send us the call transcript and we'll help you fix the system prompt.
Yes. If you cancel and request a prorated refund within 30 days of your last charge, we'll refund the unused portion. No questions asked - we want you to feel good about using Voxmeet.
It depends on your carrier. Most carriers support *72 forwarding (dial *72 then your Voxmeet number). For VOIP services like Google Voice or RingCentral, go to Settings → Call Forwarding. Contact us if you need help with your specific provider.
After upload, the document needs ~2 minutes to process. You can check the status on the Knowledge Base page - it should show 'Ready' with a chunk count. If it stays in 'Processing' for more than 5 minutes, contact us.
Yes, absolutely. Go to Settings → Billing → 'Manage billing & invoices' → Cancel subscription. No cancellation fee, no minimum contract. If you cancel, your account stays active until the end of your billing period.
Go to AI Agent in your dashboard, pick a new voice from the selector (click ▶ to preview), then click 'Save Settings' followed by 'Provision Agent'. The new voice goes live in about 10 seconds.
No. No setup fee, no onboarding fee, no hardware to buy. Just the monthly subscription. We want you up and running, not paying to get started.
Prefer email?
support@voxmeet.io